Quality Assurance Policy

Your trust is what we hold to the highest standards so you can relax and book with confidence. That’s why you can rest easy with our Quality Assurance Policy. The management and staff of Stay Breeze have been working hard to ensure our accommodations are at the highest standards of cleanliness and diligently following all best-practice solutions. Whether you’re a family, a couple, or just a group of friends wanting to get away — we are here for you, and ready for your return.

Book Direct

Start your vacation experience stress-free. When you book direct, you can rest assured you will receive access to our best room and suite rates. You will get the best rate guaranteed, no lost reservations, flexible terms & conditions, and the best customer service.

Guest Recommendations

Hand Sanitizer Stations will be placed in all public areas including elevator lobbies and guest floors. Individuals and family members who wish to be together should continue to do so, but there should be a safe distance maintained between different groups of guests.

Risk Free Cancellation

We understand that plans change which is why we created our risk-free cancellation and change policy. The advance deposit is 100% refundable if a reservation is cancelled up to 14 days prior to arrival. Stay days from NOW until March 25, 2021: reservation cancelled within 48 hours of arrival can reallocate the advanced deposit funds to be used as the deposit towards different stay dates within 1 year. Stay dates from March 26, 2021 forward: reservations canceled within 14 days of arrival, can reallocate the advanced deposit funds to be used as the deposit toward different stay dates within 1 year. If a guest wishes to move their reservation, no extra charge will be made. Please note that changes to the reservation will be subject to availability and any rate differences.

Our Top Priority - Guest Safety

Accommodations

In addition to Standard Housekeeping Cleaning Procedures, particular attention will be paid to high-touch items in all rooms such as remotes, door handles, light switches, etc.

Pools and Amenities

Enhanced Social Distancing guidelines in pool areas with additional sanitation of chairs, loungers and other areas. Where possible, chairs will be spaced 6 feet apart to promote social distancing. All chairs and tables will be disinfected before and after each guest use. Our pool chemicals, especially the disinfecting agent (Chlorine), will be maintained at proper levels at all times. Enhanced cleaning and disinfection using CDC/DHEC approved chemicals will be completed in all areas of the resort with specific attention to high traffic and high touch areas.

Food and Beverage

We will continue to hold our restaurants to the same high standards of cleanliness that we hold our accommodations to. All bars and restaurants will encourage best social distancing practices. Food and Beverage areas will be open with Social distancing and additional sanitation in those areas. Where possible, tables will be spaced 6 feet apart to promote social distancing. Tables, bar counters, menus, and other areas will be disinfected before and after each use.

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