Property Owner FAQs

About Stay Breeze

Stay Breeze is a full-service property management solution created by property owners, for property owners. Our elevated property care program is created to adapt to your lifestyle through a simple and secure rental process. Stay Breeze offers exceptional service and standards, expert revenue management, contactless technology and value-driven marketing.  

Stay Breeze delivers the freedom and flexibility of a full-service property management company, coupled with the insight and approach of a trusted local partner. This property management program is designed to adapt to all of the ways people live, work and travel. The winning combination of established in-house operations and contactless technology serves both homeowners and guests.

The answer is yes! Primarily because consistent reservation rates are found well beyond online travel agencies, also known as OTAs. The combination of prominent placement on all relevant sites and easy-to-use direct booking helps your property build an identity of its own.

With Stay Breeze, the personality and unique local charm of your property is never lost – our team makes sure its reach is far and reservations consistent. 

The second item to consider is the management itself. Stay Breeze is for property owners, by property owners. This means our team understands the importance of management as a tool to gain back your time, and grow your investment.  

Consider the value of your time, and then factor in the hours spent on marketing, maintenance, guest queries, housekeeping coordination and rate adjustments. Stay Breeze handles all of these tasks and more.  

Rental Services

A/C filters, standard light bulbs and batteries, nominal parts and repairs, routine maintenance, annual preventive maintenance and seasonal maintenance inventory.

Stay Breeze housekeeping service and standards maintain the highest cleanliness guidelines and safety precautions. In-depth inspections and linen service options follow. All of these services are compliant to the Stay Breeze Pledge.

Yes, you can provide your own linens, towels, etc. 

Hotel-grade luxury linens, bath towels, kitchen dish cloths and towels, and towels for the beach, pool and/or hot tub.

The Stay Breeze Pledge is our commitment to the highest level of safety and cleanliness for our staff, guests, property owners, vendors and the community. Our 30+ years of local authority and experience stand as a testament to our sincere dedication to everyone’s safety and continued success.

Yes, Stay Breeze works alongside a design and renovation wing to recommend property adjustments and update furnishings and fixtures. This team has oftentimes found a few adjustments make a big impact in rental return. 

Phase 1 | Property Evaluation: The onboarding process begins with a walkthrough. We’ve oftentimes learned a rental will shine with a few subtle adjustments. Afterwards, you will receive a unique management proposal and rental recommendations. If available, this is when we would request any previous rental history.

Phase 2 | Owner Review: Our full-service property management program expertly balances the needs of today’s guests with owner priorities. Based upon the evaluation, our team provides custom recommendations and property projections for your review. We are here to help guide which features add the most value.

Phase 3 | Onboard with Stay Breeze: After you choose to move forward with the Stay Breeze program, our team jumps into action to capture professional photos, complete upgrades, prepare floor plans, establish rental criteria, setup remaining business items and schedule your first post-launch owner check-in.

This process depends on where you are with current management and stages of ownership. For units already under a rental program or self-managing properties with little need for upgrades, onboarding can take just a few days.

For properties under construction, in the process of sale or under renovation, the process may need to adapt to those timelines.

Complete property merchandising is when the Stay Breeze team builds an online property presence and value-driven marketing with a custom property description, professional photography, floor plan and amenity listings. 

Each property is managed by a core management team consisting of professionally designated, state-licensed property managers, a general manager and an operations staff. 

The Stay Breeze Revenue Manager team is dedicated to finding the best rates for your property. More than 30 years of local authority and experience enable this team to adapt rental rates and increase reservations throughout seasonal changes, holidays and unexpected weather events. This team closely monitors your property rates to adjust and increase depending upon dynamic pricing tools. 

Stay Breeze is an active member in industry and local tourism associations, VRMA, VRHP, OPMA, Chambers of Commerce, etc.

Rental Program Terms

Sixty days notice to cancel the agreement by either party.

In order to maintain the quality guest and home care experience, Stay Breeze prefers to acquire reservation contracts at a commission rate of 15 percent. This allows for a seamless transfer of guest reservations from former programs to Stay Breeze. If this is not possible, Stay Breeze will work with the prior management company to honor each and every reservations.

Owner payments are distributed through direct deposit or a mailed check.

Direct deposit is issued by the 10th of the month following departure. Month split stay dates are paid based on nights stayed in the prior month (hotel model) in both months on the reservation.

Reservation dates, rental commissions and a nightly rate breakdown by month of stay are included. Also included are any additional owner concessions, maintenance or labor charged in the prior month.

This is your property to enjoy and our team is here to facilitate owner reservations anytime.   

Our goal is to help you find the right balance between reaching revenue goals and enjoying your investment. The Stay Breeze property manager and revenue manager are available to provide guidance and help set those goals if you are interested.

In Unit

A/C filters, standard light bulbs and batteries, nominal parts and repairs, routine maintenance, annual preventive maintenance, seasonal maintenance inventory.

Security video doorbell system, keypad lock or box with code regenerated each reservation, serviced noise monitoring system. Parking, ID verification and check-in are facilitated from our app, which eliminates the need to visit a rental office or front-desk.

24/7 Stay Breeze Concierge access, along with pre-arrival trip planning outreach.

Starter kitchen & toiletries, personalized welcome note, Stay Breeze Guide.

Technology

Check-in, stay concierge, property & amenity access key codes, parking, guest identification verification and database vetting.

Motherboard for master calendar and property transactions: availability, rates, restrictions, inventory details, marketing content, and reservation folios. This is also where the owner statements and owner portal are generated for your property. This is where owners can reserve their use of properties or check the reservation calendar.

Yes, we have a dynamic Stay Breeze website and direct booking engine, along with our mobile app to book directly with Stay Breeze.

Listings on all major sites: Airbnb, Expedia, Booking, VRBO, TripAdvisor, Hotels.com, American Express, Agoda with travel packages, plus targeted exposure with niche listing sites and travel agents.

Yes, we have a reservation call center that has specially trained vacation planners and concierges for each Stay Breeze property and destination.

Property Standards

Stay Breeze sets up an annual owner concession account for sundries; repairs, small purchases by owner request. The table is: $200 <2 bedroom; $300 3-5 $500 6-9 $1200 10+; HVAC is has an additional concession of $500/ unit; these purchases are debited from the concession account and appear on monthly statement. Concession accounts are funded at signing of management agreement.

Based on property, high speed internet/ WI-FI, land-line phone.

The utilities are paid by owner/HOA.

Taxes, Insurance and Cancelation Policies

Every Stay Breeze reservation includes damage waiver protection. This layer of added security is built into the booking process so your property is protected well before the guests arrive.

Guest may opt to purchase additional coverage, offering both standard and premium accidental damage protection to owners based on the reservation rate and coverage.

Yes, Stay Breeze offers travel insurance projection for both guests and owners.

Owners are paid their portion of rental commission for approved policy claims for cancelled bookings.

Stay Breeze has adopted flexible cancelation policies to best protect and serve owners and guests.

Cancelation plans vary by season and booking window. Updated policies are on the Guest FAQ page here. Cancellation policies for 3rd party bookings are subject to the reservation holder or merchant of record, and in some cases, vary from Stay Breeze’s policies.

rent with ease

Stay Breeze

Request Your Personalized Rental Projection.

Stay Breeze delivers the freedom and flexibility of a full-service property management company, coupled with the insight and approach of a trusted local partner.

For whatever reason you made the choice to invest, we are here to make your goals a reality.

  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • This field is for validation purposes and should be left unchanged.